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Job Description
KEY RESPONSIBILITIES:
- Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
- Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
- Conduct research on software systems products to justify recommendations and to support purchasing efforts.
- Participate in system acquisition process
- Propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
- Perform recovery and testing of systems and processes in accordance with the company’s disaster recovery and business continuity strategies.
- Create and maintain documentation as it relates to system configuration, mapping, and processes.
- Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.
- Perform System Administration for systems running Linux and Windows Operating System and ensuring system availability, stability and optimum performance is met for the end users.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
| Particulars | Detail | Specific Field or Qualification | Need Type[1] |
| Education | Bachelor’s Degree | IT Related | RQ |
| Professional Qualifications | MCSE /MCITP, MCP, LINUX/UNIX | RQ | |
| Master’s degree | AA |
Experience
| Total Minimum No of Years’ Experience Required | 3 |
| Detail | Minimum No of Years | Need Type[1] |
| Operational characteristics of a variety of computer platforms and operating systems | 3 | ES |
| Operational characteristics of a variety of computer database management systems | 3 | ES |
| Principles and practices of application software installation and support | 2 | ES |
| Basic budgeting, contracting, purchasing practices, policies and procedures | 2 | ES |
Technical Competencies
- Hands on Experience on Web Application Management on Jboss.
- Understanding and prove experience in supporting Newgen IBPS /BPM Workflow system.
- Understanding and experience in supporting insurance systems.
- Extensive Experience in Unix Operating system.
- Good working knowledge with Oracle and MS SQL Databases.
- Good working knowledge of API’s and other Middleware integration technologies and platforms.
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