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Applications Support Engineer at KCB Bank

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Job Description

KEY RESPONSIBILITIES:

  • Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
  • Conduct research on software systems products to justify recommendations and to support purchasing efforts.
  • Participate in system acquisition process
  • Propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
  • Perform recovery and testing of systems and processes in accordance with the company’s disaster recovery and business continuity strategies.
  • Create and maintain documentation as it relates to system configuration, mapping, and processes.
  • Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.
  • Perform System Administration for systems running Linux and Windows Operating System and ensuring system availability, stability and optimum performance is met for the end users. 

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

ParticularsDetailSpecific Field or QualificationNeed Type[1]
Education Bachelor’s DegreeIT RelatedRQ
Professional QualificationsMCSE /MCITP, MCP, LINUX/UNIXRQ 
Master’s degree AA 

 Experience

Total Minimum No of Years’ Experience Required3
DetailMinimum No of YearsNeed Type[1]
Operational characteristics of a variety of computer platforms and operating systems3ES
Operational characteristics of a variety of computer database management systems3ES
Principles and practices of application software installation and support2ES
Basic budgeting, contracting, purchasing practices, policies and procedures2ES


Technical Competencies

  • Hands on Experience on Web Application Management on Jboss.
  • Understanding and prove experience in supporting Newgen IBPS /BPM Workflow system.
  • Understanding and experience in supporting insurance systems.
  • Extensive Experience in Unix Operating system.
  • Good working knowledge with Oracle and MS SQL Databases.
  • Good working knowledge of API’s and other Middleware integration technologies and platforms.

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