Assistant Manager – Taxpayer Education|Maisha Smart Jobs in Kenya

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Job Purpose

The person will be responsible for creating tax awareness through implementation of public and institutional tax education initiatives for taxpayer segments and sectors, content development and management, and outreach programs. S/he will support coordination of curricula development in response to taxpayer knowledge needs and implement taxpayer assistance programmes across the country. The person will also be responsible for managing institutional and sectoral partnerships aimed at enhancing tax literacy in Kenya.

Key Performance Areas

Curricula Development

Conduct taxpayer education needs analysis to inform curricula design
Conduct regular review of tax curricula to ensure currency, relevance, and suitability for target taxpayers
Conduct direct teaching/training of taxpayers and support sourcing of facilitators
Oversee preparation and validation of teaching and training materials
Coordinate regional training programmes
Track the quality of teaching/training modules to ensure effectiveness

Education Outreach & Taxpayer Assistance

Develop schools’ outreach calendar and monitor its implementation
Assure quality of outreach programmes and execute necessary interventions to ensure business value
Generate regular management reports on the effectiveness of outreach programmes
Manage the Mobile Tax Unit (MTU) and determine the route-map for maximum taxpayer reach

Partnerships Management

Manage corporate partnerships for enhancing taxpayer education
Coordinate learning partnerships e.g. benchmarking, and information exchange

Content Management

Manage development and review of tax content to maximize content accuracy
Oversee production of print content and monitor dissemination across KRA regional/service stations to aid taxpayer outreach, sensitization, and assistance

Edutainment

Design guidelines for executing interactive debates (edutainment) initiatives
Mobilize taxpayer audiences for edutainment initiatives

Correspondence & Liaison

Oversee management of correspondence with taxpayers/stakeholders
Liaise with various departments on TED matters

Reporting & Inventory Management

Develop and quality assure Board reports and responses
Monitor the Division’s implementation of the work plans for the following corporate initiatives; Audit, Integrity, QMS and Risk Management.
Quality assure TED divisional monthly/bi-annual/annual reports

Finance & Procurement

Monitor absorption of TED funds
Coordinate all supply chain matters for TED programmes

Organizational & People Management

Manage the team, with Supervisor as direct report
Full talent and performance management of TED Division’s interns and attaches
Support implementation of the Corporate Taxpayer Education Strategy
Stand in for the Manager on request
Any other request by line manager

Qualifications

Bachelor’s degree in Education, Communication or a relevant field is required
Minimum 4 years of professional experience in education management, 1 year experience at Supervisory level.
A post-graduate/professional qualification in education/curriculum management
Demonstrable experience in advocacy or outreach in public sector agencies
Demonstrated ability to manage multiple, simultaneous projects, to prioritize work and meet deadlines.
Advanced mobilization and outreach skills
Experience in leading and managing teams
High level of numeracy, budgeting, reporting and IT skills
Highly developed diplomacy and influencing skills
Willingness to collaborate, innovate and ability to think systematically
Demonstrated ability to interact and communicate with wide range of stakeholders both verbally and in writing in English.

Note:

All applications from interested and qualified candidates must be submitted online via the process below.
ONLY shortlisted candidates will be contacted.
All applications should be submitted online by 23rd May, 2022.
KRA is an equal opportunity employer committed to gender and disability mainstreaming. Persons with Disability are encouraged to apply.
KRA does not charge for application, processing, interviewing or any other fee in connection with our recruitment process.

Job Application Guidelines

Registration:

Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

After registration go to https://erecruitment.kra.go.ke/login
Key in your username and password then click on ‘Log in’ to access your account.
After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
Click on ‘My Profile’ to create and update your profile.
Follow the instructions to complete your profile.
The process will end by clicking the tab “Overview and Release”.
Ensure you click the check box on the page to complete the profile.

Application process:

To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
Click on the Job posting to display the details of the position.
To apply for the position, click ‘Apply’ button at the top of the page.
Follow the instructions to complete and submit your application.
Kindly note that all mandatory fields must be completed.
To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

In case of any challenges, please send your email query to isupporthr@kra.go.ke

If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke

Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

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